Dominique brings 30 years of experience leading commercial teams in global pharmaceutical and biotech organizations. Her consultancy work is focused on: commercial excellence; executive leadership; KAM/SAM roadmaps & journeys, skills, and process; and account-based marketing.
She is an accomplished international business leader, recognized as a chief architect of global account program journeys, leading corporate changes and cultural shifts for customer-centric innovation and patient value. Dominique is also a panelist and keynote speaker in Europe and the U.S. in the areas of: Centers of Excellence, customer centricity/engagement, global account management programming, and Pharma Commercial Excellence – as a subject matter expert. She writes and is published in journals such as The International Journal of Sales Transformation, Velocity, and others on these topics.
Dominique is an advisor at Bain and Co., a principal at The Summit Group, and founded her own consultancy firm, Cosawi. Prior to starting Cosawi, she served as a commercial executive within life sciences companies such as Novartis, Pfizer, and UCB, leading global go-to-market transformations, KAM journeys & commercial excellence. She also led global marketing & innovation for big pharma and biotech groups. She brings together the marriage of science, business, and a customer-centric approach as her core focus with leaders and teams.
She has held executive leadership and general management (P&L) roles and managed teams in more than 36 countries, leading activities to optimize profitability and effectiveness of field forces, as well as enabling deployment of new commercial and go-to-market business models. Her career provided her with global/varied market experience and diversified culture knowledge.
Dominique has been on many global councils for learning and development/KAM/patient centricity, as well as diversity. She is on the board of SAMA (Strategic Account Management Association) since 2011, was on the HBA (Healthcare Businesswomen’s Association) steering committee for international strategy, and also on the CCPE board (Canadian Council for Pharmaceutical Education). Dominique lives between Montréal and Brussels, Belgium to stay close to her global clients. She speaks French and English.