Joji Tokunaga

After a successful 16-year career serving as a senior executive with Ricoh Company Ltd., including having worked with The Summit Group as a client, Joji joined our team and leads our business in the Asia Pacific region.

Joji has led business transformations, operational turnarounds, multibillion-dollar acquisitions, and post-merger integrations. He consistently positioned organizations for strong and sustainable revenue and profit growth and brought a strategic vision to all areas—from human resources to finance, legal, IT, sales, marketing, and more—to drive business aggressively in an increasingly fast-paced and consumer-driven world.

Joji most recently was president & CEO of Ricoh Asia Pacific & Latin America, holding P&L accountability for the Ricoh APACLA region, with 10,000 employees in operating companies spreading in 23 countries and 3 continents. He grew the whole region’s operating profit by 38%, even exceeding pre-COVID level through organization-wide transformation efforts – transforming the operation from a legacy hardware distribution model to an independent services integration company, launching new corporate branding, refreshing entire service portfolios, and re-engineering customer engagement process for COVID-influenced customers.

Prior to that he served as CEO of Ricoh Americas, a 18,000-employee region – the largest region in Ricoh Company, Ltd. There he fueled transformational change, launched a customer engagement model, and improved financial performance 400%.

Joji leads with a belief that a business must be profitable, that profit must be sustainable, and that to achieve both, you must have an engaged team committed to delivering an exceptional customer experience.

He has held multiple industry leadership and board positions. Joji earned his BA in Agricultural Engineering from the University of Delaware and his master’s from the Institute of Strategic Leadership in Tokyo. During his time with Ricoh Americas, he was recognized by the Philadelphia Business Journal’s Most Admired CEO Awards program.

Joji is based between Delaware in the U.S. and Tokyo, Japan. He can be contacted at: jt@summitvalue.com.